The Prime Minister Anastase MUREKEZI has urged Rwandans to provide and demand for quality services. He made the call on 30^th March, 2017 in Karongi district, as he presided over the launch of Nk’uwikorera, a service delivery campaign initiated by Rwanda Governance Board RGB. “I call upon all leaders, mainly those in local governments due to their proximity to citizens, to provide quality services.......reach out to citizens in their communities, address their concerns on time; avoid giving them responses like come back tomorrow, the day after tomorrow or next week” said the Premier. He added “All Rwandans should provide and demand for quality services.  If you are given poor services denounce it and report it”              The Prime Minister also said that the government has put in place serious measures to address poor service delivery by mandating Rwanda Governance Board to monitor service delivery in all institutions. He thus urged the institution to deliver on its new mandate.   “I urge RGB to effectively deliver on its mandate in order to help the Government to take timely measures on cases of poor services; we need to address these issues urgently. RGB should also advise us on how to prevent poor services” The service delivery campaign runs under the theme “Korera Umuturage icyo Agukeneyeho Nk’Uwikorera” shortened as “Nk’Uwikorera”. It will last for 12 weeks during which promotional activities will be carried out across the country in order to stimulate the motivation of the citizens to own the campaign and become active stakeholders. Speaking at the campaign official launch, Prof. Anastase SHYAKA the Chief Executive Officer of Rwanda Governance Board said that the campaign will focus on improving services in several sectors including public health, hygiene and sanitation, social protection programs, agriculture and livestock, provision of assistance to genocide survivors, hotels, restaurants, and public transport among others. Prof. SHYAKA also rallied for support to make the campaign a success. “I call for collaboration from public and private institutions, civil society, faith based organizations, joint action development forums.  We need your support” He said.      Rwanda Governance Scorecard 2016 revealed that citizens’ satisfaction on service delivery stands at 72.93%. This score is far behind the EDPSII target set at 85% by 201